Agile Careers

Thank you for your interest in Agile Networks. Your opportunity to positively connect people begins here. Whether you’re an experienced job seeker or newer to the industry of telecommunications, we offer a variety of career opportunities. We are looking for people who believe in our company values and carry them out on a daily basis.

AGILE Acronym

Current Openings

Network Operations Center Engineer

Summary of Position

Agile Networks is seeking to fill the position of Network Operations Center Engineer. This position will collaborate with Engineering and Network Administration to monitor, track, and maintain a regional MPLS network. The NOC Engineer will interact with customers troubleshooting and resolving end user issues in a timely fashion. Perform proactive monitoring to ensure network performance maintains consistency in changing environments. The Network Service Representative is expected to perform his/her duties with minimum supervision, and participate in cross-functional projects as scheduled.

Essential Duties & Areas of Interest
  • Converse with customers on IT/Network related issues and troubleshooting diagnostics
  • Collaborate with technical services including the integration and collaboration for real-time problem solving, service initiatives, quality control monitoring and correction
  • Collaborate with Field Services to troubleshoot and resolve network or equipment related issues
  • Responsible for logging, escalating, and resolving trouble tickets
  • Position involves contacting customers to follow up on issues to ensure resolution
  • Responsible for understanding and programming of various switches, routers, and wireless products
  • Monitor services to achieve pre-determined service standards and contracted SLA requirements across multiple client types
  • Gather and deliver information relating to network outages or disruptions into formalized report
  • Collaborate with engineering and vendors to schedule and monitor maintenance activities
Qualifications
  • Related industries – IT, Network Admin
  • Position located – Corporate Offices / Canton, OH
  • Knowledge of telecommunications services and equipment
  • Ability to problem solve and apply critical thinking skills
  • Detail oriented to thoroughly analyze and document information
  • Strong written and verbal communication skills
  • Highly organized and the ability to multi-task on a daily basis
  • Self-motivated, digging into issues and makes best use of time and resources
  • Experience in a technical organization or telecommunications preferred
Preferred Requirements

Agile Network Builders is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.  EOE M/F/D/V

Disclaimer Clause: The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position.

Field Engineer

Summary of Position

Agile Networks is seeking to fill the position of Field Engineer. This full-time salaried position will oversee all aspects of our network build-out including internal operations and outside field processes and procedures.

Essential Duties & Responsibilities
  • Manage network customers and processes.
  • Oversee and schedules construction and network deployment.
  • Process orders and inventory of materials and products per projects and site locations.
  • Coordinates with subcontractors on specific project and materials.
  • Enter corresponding data and information into CRM per site location.
  • Install equipment (Must be able to lift 50lbs+)
  • Understanding monitoring process and tools.
  • Assist in the installation of all aspects of wireless cell site foundations, grounding and conduits, with electrical installations where applicable
  • Ensure highest level of safety and quality control requirements are upheld
  • Assist in the preparation and cleaning of site
  • Responsible for tool inventory and upkeep daily on job site
Qualifications
  • Applicants must possess 2-3 years management experience directing Telecom/Project Management Experience
  • Candidate must possess strong communications skills, both verbal and written, and have excellent computer skills including Microsoft Office products
  • Highly organized and able to prioritize
  • Ability to work under pressure in call center environment supporting on-demand requests from internal and external operations
Preferred Requirements

Agile Network Builders is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EOE M/F/D/V

Disclaimer Clause: The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position.

Qualified Candidates may email their resumes here.